Concept design. Journey A: finding community care nearby. Click any blank area to highlight the next step. Screen 6 of 9 · Provider detail← BackNext →
AIC, Agency for Integrated Care, home
  1. Home
  2. Care Services
  3. Find nearby
  4. Service
Screen idea · Answer "is this right for us, and what do I do now?" The page leads with who the service may suit, what a day looks like, how to get in the door and what to have ready, in that order. One primary action stays in view. Who runs the service and which programme it belongs to sit at the bottom, because they rarely change what the user does next. Costs are explained without quoting figures the prototype cannot verify.

Care during the day

Sample Senior Care Centre

    Sample listing

    Who this may suit

      What to expect

        Getting there and getting in

          Have these ready before you enquire

          It makes the first conversation quicker. None of it is needed just to ask a question.

          • Who the support is for, and their age
          • What they need help with day to day
          • Any recent hospital stay, or a letter from their doctor
          • The days and times you are hoping for

          What it costs

          Fees depend on the service and how often it is used. Many people pay less with a subsidy, based on their household. The provider will explain the fees when you enquire.

          Check what help you could get

          About this listing

          Service type: . Run by a community care provider (sample). Information on this page would come from AIC's service directory.

          Ask about this service

          8 digits, for example 9123 4567.

          Best time to call

          Need help from a person?

          Call 1800 650 6060 or visit an AIC Link near you.

          View contact options